Repair Service – Magnext specializes in tape library equipment! We repair tape libraries, autoloaders, tape drives, robotic pickers, and library power supplies.

If you have a failed tape library, autoloader, or tape drive, then Magnext can repair your equipment at our Repair facility in Columbus, Ohio. If you prefer Self-Repair, then Magnext can ship repair components to you and assist you, if required, to get your equipment up and running in the shortest amount of time. To help reduce your repair costs and time, we offer advance-exchange on almost all the components.

Magnext Repair Facility/Depot
You can rely on Magnexts’ years of technical expertise to fix your tape library or tape drive by shipping your equipment to our repair facility in Columbus, Ohio.

Magnext Repairs the following Tape drive formats:

  • LTO
  • DLT / SDLT
  • 9840 / 9940
  • T10000 
  • 3592 
  • Other tape formats

Repair Facility Services

  • Preliminary diagnosis – We can provide a free preliminary diagnosis of your problem along with a price quotation for repair.
  • Firmware Check – We will check your firmware version and update to the latest firmware free with repair service.
  • Quality Workmanship – Our engineers and technicians are well trained & experienced, and provide professional quality workmanship.
  • Quality Control –All repaired equipment and components are thoroughly tested and quality checked to ensure that performance is to the original manufactured specifications.
  • Repair Warranty – Magnext guaranties and backs all repair work with a liberal warranty.
  • Expedited Repair Service and Shipment – We understands how important your data is! We can expedite your tape library/tape drive repair. Express shipment or weekend shipment also available. Express service(s) may incur an upcharge.
Contact Magnext to get a quote


  • Call 1-886-624-6398, Int’l 1-614-433-0011
  • Email
  • LiveChat on the bottom right corner.